GENERAC WARRANTY INFORMATION
Comprehensive coverage on all home standby generators. 5-year standard warranty + FREE 7-year extended ($735 value) during promotional period.
Standard 5-Year Limited Warranty
Every Generac home standby generator comes with a comprehensive 5-year limited warranty covering parts and labor. This warranty is designed to give you peace of mind that your generator will be there when you need it most.
What's Covered
- All mechanical and electrical component failures
- Workmanship defects in manufacturing
- Parts and labor for repairs
- Service calls up to 100 miles from nearest authorized dealer
- Coverage up to 2,000 operating hours (whichever comes first)
Warranty Details
- Duration: 5 years from date of purchase
- Operating Hour Limit: 2,000 hours of operation (whichever limit is reached first)
- Travel Distance: Service calls are covered within 100 miles of the nearest authorized Generac dealer
- Labor & Parts: Both covered at no cost during warranty period
- Registration Requirement: You must register your generator at register.generac.com within 12 months of purchase to activate warranty coverage
Extended Warranty Options
7-Year Extended Warranty
*Limited-time promotional offer ($735 value)
What you get:
- Extends coverage to 7 years total
- All parts and labor covered
- Service calls covered
- Current promotional offer only
Ask us about timing to qualify for this offer
10-Year Extended Warranty
What you get:
- Extends coverage to 10 years total
- Maximum protection period
- All parts and labor covered
- Service calls covered
Contact us for pricing on 10-year extended coverage
What's NOT Covered
Understanding warranty exclusions helps you plan maintenance and care appropriately. The warranty does not cover:
- Normal wear and tear: Routine maintenance items like oil changes, air filter replacements, and spark plug replacements
- Damage from abuse or misuse: Improper operation, neglect, or failure to follow maintenance schedules
- Improper installation: Issues caused by installation that doesn't follow Generac specifications
- Acts of nature damage: Cosmetic damage from rust, corrosion, UV damage, or environmental exposure (though the corrosion-resistant aluminum enclosure minimizes this)
- Lack of maintenance: Damage resulting from failure to perform required maintenance (annual service, oil changes, etc.)
- Cosmetic damage: Surface rust, paint chips, or appearance issues (functional components are covered)
- Third-party modifications: Alterations or modifications made by parties other than Generac-authorized dealers
Transfer Switch & Battery Warranty
| Component | Warranty | Notes |
| Transfer Switch (ATS) | 5-Year Limited | Covered under main generator warranty |
| Battery (12V/24V) | Typically 1 Year | Battery may degrade faster in Florida heat; recommend replacement every 2-3 years for optimal performance |
| Mobile Link WiFi | Included (No Extra Cost) | Lifetime connectivity for monitoring and alerts (cellular/internet connection required) |
Battery Replacement Considerations
The standard battery warranty is 1 year, but Florida's heat degrades batteries faster than northern climates. We recommend battery replacement every 2–3 years to ensure reliable cold-start performance. A failed battery during a blackout could prevent your generator from starting automatically, so proactive replacement is smart preventive maintenance.
Our maintenance plan includes battery voltage checks at every service visit and covers replacement costs if you're on the plan.
Warranty Registration & Claims
How to Register Your Warranty
Warranty registration is required within 12 months of your generator's purchase date to activate coverage.
- Visit register.generac.com
- Enter your generator model number, serial number, and installation date
- Provide owner contact information
- Register your preferred Generac dealer (Furnace Direct)
- Confirmation will be sent to your email
We Can Help: When you purchase from Furnace Direct, we can assist with or complete registration on your behalf. Just make sure it's done within the 12-month window.
Filing a Warranty Claim
If your generator needs repair during the warranty period:
- Contact Furnace Direct first: Call (888) 762-1334 to report the issue
- As an authorized dealer: We handle all warranty claims and service on your behalf
- We arrange the service visit — no need to contact Generac directly
- All parts and labor are covered (no out-of-pocket costs for warranty-covered items)
- We handle paperwork — claim submission is our responsibility
Why Warranty Protection Matters
A generator is a major investment — typically $8,000–$15,000+ including installation. The 5-year warranty ensures that if any component fails during normal use, you're protected. In Southwest Florida's demanding climate with salt air, humidity, and extended hurricane season, having coverage for mechanical failures, labor, and service calls gives you complete peace of mind.
The warranty means you don't have to worry about an expensive repair bill if something goes wrong. It's all covered. And with the current FREE 7-year extended warranty promotion, you're getting even more protection at no additional cost.
Questions About Generator Warranty?
Furnace Direct is a licensed Generac dealer and warranty service provider.
Call us to discuss warranty options, registration, or to file a claim.